
Privacy Policy
What Information Is Collected
- Identity and Contact Information
Such as name, email address, phone number, company name, and invoicing information.
- Technical Information and Logs
Such as IP address, browser type, operating system, service usage times and patterns, error logs, and system events.
- Service Usage Information
Such as the selected plan, computing resource usage (GPU/CPU/RAM/Storage), scheduling information, and usage history.
- Payment Information
Limited to the information required to process transactions. Sensitive card details generally remain with the third-party payment gateway.
Purpose of Collection and Use
- Account Management
Creating and managing user accounts, providing support, issuing invoices, and communicating information about the status of services.
- Performance Improvement
Providing, maintaining, and improving the performance of the processing infrastructure, managing capacity, and enhancing the quality of the user experience.
- Security and Protection
Monitoring security and detecting and preventing misuse, unauthorized access, fraud, and violations of the Site’s terms and conditions.
- Statistical Analysis
Analyzing statistics and optimizing services in aggregated and anonymized form without directly identifying individual users.
Cookies and Similar Technologies
- Use of Cookies
The Site may use cookies and similar technologies to improve the user experience, maintain login sessions, analyze traffic, and personalize content.
- User Control
Users can change their browser settings to accept, reject, or receive notifications about the use of cookies. However, disabling certain cookies may affect the functionality of some parts of the website.
Storage, Security, and Retention
- Data Security
SiliconStar.cloud is committed to using appropriate technical and organizational measures, such as access controls, encryption where necessary, and security monitoring, to protect user data against unauthorized access, disclosure, alteration, or destruction.
- Retention Period
Personal information is retained for as long as necessary to fulfill the purposes stated in this policy, comply with contractual obligations and legal requirements, or resolve disputes. It will then be deleted or anonymized.
Sharing Information
- Service Providers
Infrastructure, payment, monitoring, email, and similar service providers that cooperate with SiliconStar.cloud to provide services to you and are committed to maintaining data confidentiality.
- Legal Authorities
Information may be provided to legal and judicial authorities when disclosure is required by law, a court order, or an instruction issued by a competent authority.
- Merger or Transfer
Information may be transferred in connection with a merger, assignment, or transfer of the business. In such cases, users will also be notified to a reasonable extent.
- No Sale of Data
SiliconStar.cloud will not sell or rent users’ personal data for third-party marketing purposes.
User Rights Regarding Data
- Access to Information
View and access certain information registered in the user account.
- Correction of Information
Correct inaccurate or incomplete information.
- Deletion of Information
Request the deletion of data or restriction of its processing where retaining the data is not required by law or a contractual obligation.
Processing Data and User Content
- Data Ownership
The data and content that users run on the infrastructure for processing, such as datasets, models, code, and processing results, remain the property of the users.
- Usage Limitation
SiliconStar.cloud uses this data only to provide the requested services, including executing user requests, temporary storage during processing, and limited technical backups. It will not transfer such data to third parties unless required by law or expressly authorized by the User.
Links to Other Websites
- Third-Party Services
Some links on the Site may lead to websites or services owned by third parties, such as payment gateways, documentation pages, or analytics tools.
- Limited Responsibility
These third-party websites have their own independent privacy policies. SiliconStar.cloud is not responsible for how they collect or use information. Users are advised to review the privacy policy of each service separately before using it.
Changes to the Privacy Policy
- Policy Updates
This policy may be updated over time. Any material changes will be communicated by updating the text on this page and, where necessary, through a notice on the Site or by email.
- Acceptance of Changes
Continued use of the services after the publication of an updated version constitutes acceptance of the revised Privacy Policy.